Professional computer repair and IT support for Mount Prospect homes and small businesses, backed by real cybersecurity expertise. We troubleshoot the problem, repair it and help make sure your computer is secure when we're finished.
From frustrating everyday problems to suspicious computer activity, Vector Shield helps Mount Prospect residents and businesses get technology working properly again.
Long startup times, freezing, sluggish programs and poor performance diagnosed and corrected.
Suspicious pop-ups, malware, browser hijacking and other security problems investigated and cleaned up.
Startup errors, software issues, updates, crashes and frustrating Windows problems.
Connectivity problems, unreliable Wi-Fi, router setup and home or small business network troubleshooting.
Move files, configure software, set up email and make your new computer ready to use.
Clicked something suspicious? Gave someone remote access? We can inspect the computer and help determine what happened.
Fixing the immediate problem is only part of the job. A strange pop-up, slow computer or browser problem can sometimes have a security cause. Vector Shield combines practical IT support with professional cybersecurity experience.
Call or schedule an appointment and tell us what your computer is doing.
We investigate the issue and determine the best way to get your system working properly.
We repair the problem, explain what happened and help you move forward confidently.
When your computer stops cooperating, you shouldn't have to spend hours searching forums or wondering whether the person helping you understands security.
Vector Shield provides computer repair and technology support for customers throughout Mount Prospect. We help with everyday computer problems, software issues, malware concerns, new PC setup, networking, remote support and more.
Whether the problem affects a personal computer or technology your business depends on, our goal is simple: identify the issue, explain it clearly and get you moving again.
See what customers have to say about working with Vector Shield.
EXCELLENT Based on 89 reviews Posted on Google Mike DanaTrustindex verifies that the original source of the review is Google. I had an amazing experience with Vector Shield Cybersecurity! A malware virus completely compromised my computer, and I was incredibly stressed about my personal data and losing access to my files. Their team stepped in immediately, removed the malware, and completely cleaned my system. They are patient, highly professional, and explain everything clearly so you know exactly what is happening. It is clear why so many other reviewers rave about their hands-on service. they also have email security. My computer is running perfectly now, and the peace of mind they provided is worth every penny. If you need reliable computer repair or malware removal, I cannot recommend them enough! Best choice for small business cybersecurity.Posted on Google Carol RiedererTrustindex verifies that the original source of the review is Google. I had an outstanding experience with JW computer / Vector Shield Cyber Security! My phone had become overloaded with viruses and malware, and I was worried I might lose my data or need to replace it. From the moment I reached out, the team was professional, knowledgeable, and genuinely cared about helping me. Jerry was absolutely fantastic. He took the time to explain what was happening with my phone in a way I could understand, answered all of my questions, and never made me feel rushed. He worked carefully to remove the viruses and made sure my phone was running smoothly again. By the time he was finished, my phone was clean, faster, and working like it should. It's not easy to find a company you can trust with your personal device, but Jerry and the team at Vector Shield earned my confidence. Their customer service, expertise, and professionalism exceeded my expectations. I highly recommend Vector Shield Cyber Security to anyone dealing with viruses, malware, or other security issues. Thank you, Jerry, for the excellent service and for saving my phone!Posted on Google John MendozaTrustindex verifies that the original source of the review is Google. Jerry was great! Very helpful and explained everything with detail! Highly recommend him! If you need anything he’s the man!Posted on Google stephenTrustindex verifies that the original source of the review is Google. Virus removed from my computer! my computer is running great! thank you vector shield cyber security. highly recommend!Posted on Google Linda PatricianTrustindex verifies that the original source of the review is Google. The power outage in my area created a devastating experience to me when my computer came back on. I lost total access to everything I needed to do for my job. My excel spreadsheets, my letter files, and my emails were totally gone. I called Jerry and left him a message that I needed help with my computer and within 10 minutes he returned my call. He did a remote access to my computer and my files were recovered surprising fast. I felt as if the weight of the world was lifted and I would give my experience today a 10+. I would recommend Jerry for any and all computer issues; he is a lifesaver. Linda P.Posted on Google peter hillasTrustindex verifies that the original source of the review is Google. Thank you very much! Jerry setup my new computer and now takes care of its security. He is very intelligent and knowledgeable. highly recommend!Posted on Google Jeffrey ShaftonTrustindex verifies that the original source of the review is Google. I had an amazing experience with Jw computers, my company had viruses but it’s now clean. Highly recommend!Posted on Google Judy MorrisTrustindex verifies that the original source of the review is Google. Jerry was great. He helped me relocate my setup and made sure it was all working as expected. He was fast, friendly and very knowledgable. I highly recommend him to anyone that needs tech support.Posted on Google John RTrustindex verifies that the original source of the review is Google. Amazing! thank you very much for securing my computer! Jerry was great to work with! 100% recommended.Posted on Google Conway Law Office Law ClerkTrustindex verifies that the original source of the review is Google. Thank you very much for the support, we really appreciate it!
Choose an available appointment time and tell us a little about the problem you're experiencing.
Yes. Vector Shield serves Mount Prospect customers with computer troubleshooting, IT support, malware concerns, software problems, computer setup and other technology needs.
Yes. If you notice suspicious activity, unexpected remote access, unusual pop-ups or believe you may have interacted with a scammer, contact us and explain what happened.
Many software, configuration and troubleshooting problems can be handled remotely. We can determine whether remote support is appropriate for your particular issue.
Yes. Vector Shield provides IT support and cybersecurity services for small businesses as well as individual and home users.
Use the scheduling calendar on this page or call Vector Shield directly at (224) 368-6454.
Tell us what's going wrong. We'll help you figure out what happens next.